Zakat is part of the Indonesian economy which requires the development and structuring.The funds of zakat must be more managed by organizational zakat system which should be improved its performance. Therefore, there is a needof new approach concerning the zakat management based on muzakki’s behaviourthat is an important resource in zakat institution.This paper explores the role of Customer R…
Zakah is part of the Indonesian economy, which requires the development and structuring. The funds of zakah must be well managed by organizational zakah system which should be improved its performance. Therefore, there is a need of new approach concerning the zakah management based on muzakki’s behavior as an important resource in zakah institution. This paper explores the role of Customer Re…